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This document outlines the workmanship guarantee provided by London Boilers Limited together with general manufacturer warranty information relating to boilers and associated products installed by the Company.
London Boilers Limited provides a 12-month workmanship guarantee on all installation works carried out directly
by the Company.
What is Covered
The workmanship guarantee covers installation-related faults directly arising from works completed by London
Boilers Limited, including pipework adjustments, boiler installation workmanship and associated installation
components fitted by the Company.
What is Not Covered
The workmanship guarantee does not cover manufacturer defects, product failures, accidental damage, lack of
servicing, system contamination, sludge-related issues, customer misuse, third-party interference or pre-existing
faults within the heating system.
Manufacturer Responsibility
Any manufacturer warranty remains the responsibility of the relevant boiler manufacturer and is subject to their
own terms, conditions and servicing requirements.
Claim Process
Any concerns relating to installation workmanship should be reported to London Boilers Limited as soon as
reasonably possible. We will investigate and arrange inspection where appropriate.
Contact Information
London Boilers Limited
Email: info@londonboilersltd.co.uk
Vaillant Warranty Information
Vaillant boilers typically include manufacturer-backed warranties ranging from 5 to 12 years depending on the
model installed, installer accreditation and compliance with servicing requirements. Annual servicing is generally
required to maintain warranty validity.
Ideal Warranty Information
Ideal boilers typically include manufacturer warranties ranging from 5 to 12 years depending on the product
range, installation type and registration requirements. Warranty terms are subject to manufacturer conditions.
Glow-worm Warranty Information
Glow-worm boilers generally include manufacturer warranties ranging from 5 to 12 years depending on the
model and installation package selected.
Important Manufacturer Conditions
Manufacturer warranties are provided directly by the manufacturer and not by London Boilers Limited. Customers
must ensure annual servicing and compliance with manufacturer guidance to maintain warranty cover.
London Boilers Limited provides installation workmanship guarantees only. Any appliance or product warranty remains the responsibility of the product manufacturer. Manufacturer warranty periods, coverage and terms may vary depending on the appliance selected, registration process and ongoing servicing requirements
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